How the assistant's memory and learned profile work Guide

The assistant personalizes its replies by remembering who you are and how you like to work. This article explains what it learns over time, how that shapes your conversations, and how to review or reset what it knows.

What the assistant remembers

To make its replies genuinely useful, the assistant keeps a picture of who you are rather than starting cold every time. This includes:

• Your profile — details about you and your work that help the assistant tailor its answers.
• Custom instructions — standing preferences you set, such as tone, format, or how you'd like certain tasks handled.
• Your preferred language — so replies come back in the language you work in.
• Things it learns over time — useful context it picks up from your conversations, so you don't have to repeat yourself.

Together, these let the assistant address your requests with the right context, in the format and voice you prefer.

How memory shapes your conversations

Because the assistant carries this context forward, you can give shorter, more natural instructions and still get personalized results. It applies what it knows about your preferences to how it drafts documents, answers questions, and carries out multi-step tasks.

This context also stays consistent across the places you talk to the assistant. If you connect phone channels such as SMS, iMessage, WhatsApp, Telegram, or voice, your conversations stay in sync with the web app — so you can start a request on your computer and continue it from your phone with the same personalization applied.

What stays within a single conversation

Details specific to one conversation — the files you attached, the working context of that particular thread — belong to that conversation. Your broader profile and preferences are what carry across conversations. If you want the assistant to work without the context of an earlier chat, simply start a new conversation.

Updating what the assistant knows

You stay in control of your profile and preferences. There are two easy ways to change what the assistant remembers.

1. Tell it directly in chat. You can ask the assistant to remember a new preference, update a detail, or forget something during any conversation.
2. Edit your settings. Open your settings to review and update your profile details, custom instructions, and preferred language whenever you like.

Tip: If a reply doesn't reflect a preference you care about, adding it to your custom instructions is the most reliable way to make it stick across every future conversation.

Resetting your learned profile

If you'd like the assistant to forget certain details or start over, you have a few options depending on how much you want to clear:

• Correct a single detail — tell the assistant in chat to update or forget it, or edit that field in your settings.
• Clear your custom instructions — remove standing preferences from your settings so they no longer apply to new replies.
• Start fresh — begin a new conversation to work without the context of an earlier chat.

Changes you make take effect going forward, so the assistant uses your updated information in future replies.

Privacy and control

Your profile and custom instructions personalize your own experience. Memory is tied to you and is there to serve you — it's meant to make your work faster, and it's yours to review, edit, or clear at any time.

Because the assistant learns from what you tell it, keeping your profile accurate is the best way to get the most relevant help. A quick correction in chat or a small edit in settings is all it takes to keep your learned profile current.