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When the assistant shows a Connect card Guide

What a Connect card means, how to link the app it needs, and how to continue your request once the app is connected.

Last updated July 16, 2026

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Sometimes you ask the assistant to do something in one of your apps — send an email, add a calendar event, create a task in your project tool — and instead of doing it right away, it replies with an inline Connect card. This means the app it needs isn't linked to your account yet. Here's what the card is telling you and how to move forward.

What the Connect card means

The assistant can act inside your other apps only when those apps are connected to Praxivara. When you ask for something that requires an app you haven't linked yet, it doesn't guess or fail silently. Instead, it shows a small card naming the app it needs and offering a way to connect it.

Think of the card as a helpful checkpoint. Your request is understood — the assistant simply needs permission to reach the app before it can finish the job.

Note: A Connect card is different from an Approve card. A Connect card appears when an app needs to be linked first. An Approve card appears right before an action that reaches the outside world (like sending or deleting) so you can confirm it. You may see both in sequence: connect the app, then approve the action.

How to connect the app from the card

  1. Read the card to see which app the assistant needs.
  2. Select the connect option on the card to start linking that app.
  3. Follow the prompts to sign in to the app and grant Praxivara access. This usually opens the app's own secure authorization screen.
  4. When the app confirms the connection, return to your chat.

Once the connection succeeds, the assistant can use that app for this request and for future requests — you won't need to connect it again unless you disconnect it.

Continue your request after connecting

After the app is linked, tell the assistant to go ahead — for example, "It's connected now, please continue." It will pick up where it left off and carry out what you originally asked. If the action reaches the outside world, expect an Approve card next so you can confirm the details before anything is sent.

If the assistant doesn't automatically resume, simply repeat your original request. Because the app is now connected, it will proceed without showing the card again.

Connect apps ahead of time

You don't have to wait for a Connect card. If you know you'll be working with a particular app, you can link it in advance from your Integrations settings. Connecting apps ahead of time means the assistant can act the moment you ask, with no interruption.

  1. Open your Integrations settings.
  2. Find the app you want to use and start the connection.
  3. Sign in and grant access on the app's authorization screen.

If the connection doesn't work

  • The card reappears after connecting. Give it a moment, then repeat your request. If it still appears, open your Integrations settings to confirm the app shows as connected.
  • You connected the wrong account. Some apps let you sign in with more than one account. Reconnect using the account that has the data or permissions you need.
  • Sign-in didn't finish. If the app's authorization screen was closed early, start the connection again and complete every step through to the confirmation.
  • The app still won't act. Disconnect the app from your Integrations settings and reconnect it fresh. This clears a stale link and re-establishes access.

Why the assistant asks first

Praxivara keeps you in control of what the assistant can touch. Requiring you to connect an app — and to approve outbound actions — means nothing happens in your accounts without your say-so. The Connect card is part of that safeguard, not a roadblock: it's the fastest path to letting the assistant do real work for you, safely.

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