Connecting Google and Microsoft apps Guide

Connecting your Google and Microsoft apps lets your Praxivara assistant and agents work directly in the tools you already use — reading and drafting email, checking your calendar, and finding files. These apps connect through a secure sign-in popup from Google or Microsoft, so you sign in with your own account and grant permission on their screen, not ours.

Which apps connect this way

The sign-in popup is used for Google and Microsoft apps, including:

• Google — Gmail, Google Calendar, Drive, Docs, Sheets, Tasks, Contacts, and Meet.
• Microsoft — Outlook Mail and Outlook Calendar.

Each app is connected individually, so you can add only the ones you need. Other tools in the catalog connect in different ways — a hosted connect window, a pasted API key, or a one-click add — but everything in this article applies to the Google and Microsoft sign-in flow.

Connect an app

1. Open the Integrations page.
2. Search for the app by name, or filter by category (for example, Email or Scheduling & Calendar), then open its card.
3. Click Connect. A secure sign-in popup from Google or Microsoft opens.
4. Sign in with the account you want to connect, and make sure it's the correct one if you have more than one.
5. Review the permissions the provider asks for and approve them on their consent screen.
6. The popup closes and returns you to Praxivara. The app now shows as Connected.

Tip: Complete the popup promptly. If it sits open too long before you finish, the connection link can expire and you'll need to click Connect again.

Choose which actions your assistant can perform

Connecting an app doesn't hand over unlimited access. As part of the flow you choose exactly which of the app's actions your assistant is allowed to take, shown as a checklist with a Select all option.

• Enable everything, or check only the specific actions you trust.
• To keep an app read-only, enable only its viewing and reading actions and leave the ones that send or change things unchecked.
• You can revisit this anytime — open the connection and use Manage actions to add or remove what's enabled.

If your assistant ever says an action "is not enabled," it means that specific action is turned off for the connection. Open Manage actions and switch it on.

Note: If you connect an app but leave all actions unchecked, your assistant won't be able to do anything with it yet. Enable at least the actions you want it to use.

Manage the connection over time

After an app is connected, you can manage it from its card on the Integrations page:

• Add another account — connect more than one account for the same app, and set one as your primary.
• Reconnect — restore access if a connection stops working or the provider signs you out.
• Disconnect — remove the connection when you no longer want your assistant to use it.

Your connections are private to you and scoped to your workspace.

Troubleshooting

The popup didn't open

Your browser may have blocked it. Allow popups for Praxivara and click Connect again.

"This connection link expired — try again"

The popup was left open too long before finishing. Start over from the app's card and complete the sign-in without a long pause.

The wrong account was connected

Disconnect the app, click Connect again, and choose the correct account on the provider's sign-in screen. If you're signed into several accounts in your browser, double-check which one is selected.

The provider rejected the connection

Make sure you approved all the requested permissions on the consent screen. If any were declined, reconnect and accept them so your assistant has what it needs.

What happens after you connect

Once an app is connected and you've enabled its actions, those actions become available to your assistant in chat and to your agents. Some apps can also start an agent automatically when an event happens in that tool — you can review an app's capabilities on its card to see what it supports before or after connecting.