An email from your app did not arrive
Check the log, the spam folder and the address, and what to ask the builder.
Last updated September 17, 2026
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Check the log
Under Logs, look for the send. If it is there, the message left; if not, the app did not send it.
Check spam
Ask the recipient to look in spam and to search for your app's name.
Check the address
In the Users tab or the table the email was sent to.
Ask the builder
Members are not getting the booking confirmation, check the code that sends it.
A member did not get the reset email
The forgot-password page only sends to addresses that have an account, and always shows the same message either way. Check the address exists under Users.
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