A tour of the Usage page Guide

The Usage page is where you see everything you consume as you work with Praxivara. It tracks two things side by side: the credits you spend each billing period, and the file storage your work occupies. This guide walks you through reading both and drilling into the details.

Where to find the Usage page

Open Settings from the sidebar and select the Usage tab. The page loads with two main areas: your credits for the current billing period at the top, and your storage below it.

Tip: You can also just ask the assistant. Questions like "how many credits do I have left" or "how much storage am I using" return the exact figures without leaving your chat.

Reading your credits

Credits are spent on the work the platform performs for you. The top of the Usage page shows, at a glance:

• How many credits you've used so far this period
• Your plan's monthly allowance
• How many credits remain
• When your allowance renews

A progress bar tracks how much of your allowance you've used. It turns amber as you approach your limit and red once your monthly credits are used up, so a low balance never takes you by surprise mid-task.

Carried-over credits

If you've purchased extra credits on top of your plan, you'll see an "extra credits carried over" note. Your included monthly credits are always spent first, so any credits you've bought are only drawn down once the monthly allowance runs out. Purchased credits roll over from month to month while your subscription is active.

Drilling into the credit breakdown

Below the summary, your credit usage is grouped into categories you'll recognize, so you can see exactly where everything went.

1. Find the category you want to inspect — for example AI Chat, Channels, AI Agents, or Voice.
2. Expand it to see which specific chats, agents, or channels used credits within that category.
3. Drill into an individual charge to see the amount and the timestamp.
4. Open the conversation directly from a charge to review exactly what happened.

This makes it easy to spot your biggest consumer at a glance — if one category is much higher than the rest, expanding it usually explains why in a click or two.

Good to know: Incoming phone calls and received mail are always free and unlimited. Outgoing calls and sent emails draw on your credits, so those are the items you'll see reflected in the breakdown.

Reading your storage

The storage meter shows how much file storage you're using, measured in GB, against your total quota. Your quota is your plan's included allowance plus any storage add-ons you've purchased, and the page shows the split between the two.

Like credits, storage has a progress bar that turns amber as you near your limit and red once you're full. If you're running low, a warning appears on the page. When storage is full, new files can't be saved until you free up space or add more.

The storage breakdown

Storage has its own collapsible breakdown, grouped by source and ordered with the largest first so the space is easy to account for. Common sources include:

• Chats and their attachments
• Agents
• Channels and mail
• Voice recordings
• Uploads and generated files
• Profile and branding

Each item links directly to whatever is holding the space, so you can open it and review it. Deleting the underlying chat, agent, or file frees its space immediately, and the meter updates to reflect the change.

When you're running low

If you run out of credits before the period ends, or you're close to your storage limit, you have two paths from here:

• Free up what you can — use the breakdowns above to find and remove the chats, agents, or files taking the most space, or to understand which categories are consuming the most credits.
• Add more — you can top up credits or add storage from the Billing page without changing your whole plan.

New account? If the Usage page shows "No usage yet," that's completely normal — it simply means you haven't spent any credits or saved any files during this period yet. The page fills in as you start working.