Signing out a device you don't recognize Guide

If you spot a sign-in you don't recognize, you can review every device where your account is currently signed in and end any session in a few clicks. You can revoke one device at a time or sign out everywhere else while keeping the device you're on right now.

Review your active sessions

Your active sessions show where your account is currently signed in, so you can confirm whether every device is really yours.

1. Open Settings and go to the Security tab.
2. Find the Active sessions area.
3. Review the list. Your current device is marked so you can tell it apart from the others.

Look for anything unfamiliar, such as a device type, browser, or general location that isn't yours. If everything matches your own devices, no action is needed.

Tip: Approximate location is based on the network a device connects from, so it can differ from a device's exact physical spot. Focus on sessions you truly don't recognize rather than small differences in the listed location.

Sign out a single device

Use this when you want to end one specific session and leave your other devices signed in.

1. In Settings > Security, locate the session you want to remove in the Active sessions list.
2. Choose the option to sign out or revoke that session.
3. Confirm. That device is signed out and will need to sign in again to regain access.

Sign out all other devices

If you're not sure which sessions are safe, the fastest path is to sign out everywhere except the device you're using now.

1. In Settings > Security, open the Active sessions area.
2. Choose the option to sign out all other sessions.
3. Confirm. Every other device is signed out, and your current session stays active so you aren't locked out.

Changing your password does the same thing automatically: when you set a new password, every other device is signed out while the browser you're using stays signed in.

Secure your account after an unfamiliar sign-in

Signing out a device stops that session, but if you believe someone else reached your account, take a few more steps to close the door behind them.

1. Change your password

Set a new password from Settings > Security. This signs out all other devices at the same time. If your account uses Google sign-in only, set a password first so email-and-password sign-in is available.

2. Turn on two-factor authentication

Add a second step at sign-in so a password alone can't get in. You can enable an authenticator app, text-message codes, or email codes, and turn on more than one method. Save your backup codes somewhere safe when you set it up.

3. Review your sign-in methods

Check your connected sign-in methods and your login email. If your email may have been exposed, consider updating it and confirming it's still one you control.

What happens to a signed-out device

A device you sign out loses access immediately and returns to the sign-in screen. Your data, chats, agents, and settings are untouched — signing out a session only ends that device's access, it doesn't remove anything from your account. Anyone using that device will need your current sign-in details, and your second factor if two-factor authentication is on, to get back in.

Note: If you're an admin on a company account, some accounts require at least one second factor to stay enabled. If you can't remove your last method, that requirement is protecting the account rather than blocking you.