Storing as much as you need

You can store as many files, agent knowledge, and data as you need. There's nothing to buy or turn on: storage has no limit, and it's charged daily in credits, based on how much you store. This article explains how that works and how to keep the cost down.

How storage is charged

Storage is pay as you go from the first GB, on every plan. You're charged in credits only for the space you keep, from the same balance as the rest of your work, a little each day.

Note: If your plan is provided through a workspace, billing is handled by your workspace admin. In that case there's nothing for you to manage here — reach out to your admin with any questions about storage.

Check how much you're storing

Open Settings → Usage. The Storage card shows how much you're storing and what storage has cost so far this cycle.

Lowering your storage charge

Deleting files you no longer need in Drive frees the space right away and lowers the charge. The Usage page groups your storage by source, so you can see what's taking up the most space first.

Tip: Keep enough credits on hand during a busy period. A new file is only refused when your account is out of credits.

Troubleshooting

A file couldn't be saved

This means your account is out of credits. Add credits or upgrade your plan from the Billing page, then try again.

I can't find storage on the Billing page

Storage isn't bought separately, so there's nothing to set up there. Your storage and what it costs are on the Usage page.