Which card is charged for renewals Guide

When your subscription renews, Praxivara charges the card you've set as your default. This article explains how to see which card that is, how to change it, and why simply adding a new card isn't enough to redirect a renewal.

Which card gets charged

Your renewal is billed to the card marked as your default payment method. If you have several cards on file, only the default one is used for recurring charges — the others stay saved but sit idle until you choose one as the default.

You can see and manage your cards on the Billing page, under Settings → Billing. The default card is clearly labeled so you always know which one your next renewal will use.

Note: While you have an active subscription, at least one card must stay on file so renewals don't fail. If your plan is provided through a workspace, billing is handled by your workspace admin and there's nothing for you to manage here.

Set or change your default card

To make sure the right card is charged at your next renewal:

1. Go to Settings → Billing.
2. Find the section listing your saved cards.
3. Add the card you want to use if it isn't already on file.
4. Set that card as your default.

Once a card is set as the default, it becomes the card used for your next renewal and any future recurring charges.

Why adding a card isn't the same as replacing one

This is the step people most often miss. Adding a new card puts it on file, but it does not automatically move your active subscription onto it. Your renewal keeps billing the card it was already tied to until you explicitly point the subscription at the new one.

So if your old card is expiring or you simply want to switch, don't just add the new card — replace the card your active subscription bills. Practically, that means:

1. Add the new card, if you haven't already.
2. Set the new card as your default.
3. Confirm the change on the Billing page so your active subscription now points to the new card.

After this, your renewal will use the new card instead of the old one.

Removing an old card

If you want to take an outdated or expired card off your account, set a different card as the default first. You can't remove the card an active subscription depends on until another card is in place to take over renewals. This safeguard prevents a renewal from failing because there was no valid card left to charge.

Confirm the right card before your next renewal

To avoid surprises, it's worth a quick check ahead of your renewal date:

• Open Settings → Billing and confirm which card shows as the default.
• Check that the default card hasn't expired.
• Note your next billing date so you know when the charge will happen.

If a renewal is ever declined, updating your default card and settling the balance from the Billing page restores your account. Keeping a valid default card on file is the simplest way to make sure renewals go through without interruption.