Releasing an email address (permanent) Guide

Releasing an email address removes it from your account for good. This is a permanent action, so it's worth understanding exactly what happens before you confirm.

Note: Releasing an address cannot be undone. Once released, the address and everything inside it are gone and cannot be recovered, even if you allocate a new address later.

What happens when you release an address

When you release a Praxivara Mail address, it is permanently deleted along with everything associated with it. This includes:

• All received and sent email in that inbox
• Every attachment stored on those messages
• Folders, labels, and any organization you set up
• The inbox's settings, including any forwarding you configured

The address itself is also released. Your assistant and any agents that were working that mailbox will no longer be able to send from or receive mail at it. Any messages sent to the address after it's released will not reach you.

Before you release: back up anything you need

Because release is permanent, take a moment to preserve anything important first.

1. Save key messages. Forward any emails you want to keep to another inbox, or download the attachments you still need.
2. Update anyone who uses the address. If contacts, sign-ins, or services send mail to this address, point them to a different one so nothing is lost.
3. Turn off forwarding into it. If you forward another inbox into this address, redirect that forwarding elsewhere so incoming mail isn't dropped.
4. Check your agents. If an agent relies on this mailbox to send or receive mail, reassign it to a different address first so its work isn't interrupted.

How to release an address

1. Open Praxivara Mail and go to the address you want to remove.
2. Open that address's settings.
3. Choose the option to release the address.
4. Read the confirmation carefully and confirm that you understand the deletion is permanent.

Once you confirm, the address and its contents are removed immediately.

After releasing

The released address no longer counts toward the number of addresses your plan allows, so that slot becomes available again. If you later need another mailbox, you can allocate a new one within your plan's limit.

Keep in mind that a newly allocated address starts empty. It does not restore any mail, labels, or settings from the address you released, and it may not be the same address you had before.

When to release vs. keep an address

Release an address when you're certain you no longer need it and you've saved anything important. If you only want to pause using an inbox, consider simply leaving it in place instead, since keeping it preserves your mail and settings and avoids permanent loss.

Tip: If you're unsure, back up the mail first and give yourself time to confirm nothing else depends on the address before you release it.