Setting a sender name and signature per address Guide

Every Praxivara Mail address can carry its own sender name and signature. This controls the identity recipients see in their inbox and at the bottom of your messages, so email from you and from your agents looks consistent and on-brand.

What the sender name and signature control

When you send or reply from a Praxivara Mail address, two things shape how the message appears to the recipient:

• The sender name is the friendly name shown alongside the email address in the recipient's inbox, for example Ava from Northwind rather than the raw address on its own.
• The signature is the block of text added to the bottom of your messages, typically a name, role, company, and any contact details or disclaimer you want included.

Because these are set per address, a mailbox your team uses for support can present a different name and signature than one an agent uses for scheduling or outreach.

Tip: Keep the sender name short and recognizable. Recipients scan the sender column quickly, so a clear name like your first name plus your company reads better than a long title.

Set the sender name and signature

You can configure these details from the settings for each mail address.

1. Open Praxivara Mail and go to the address you want to configure.
2. Open that address's settings.
3. Enter the sender name you want recipients to see.
4. Add or edit the signature that should appear at the bottom of outgoing messages.
5. Save your changes.

New messages and replies sent from that address will use the sender name and signature you saved. If you manage more than one address, repeat these steps for each one you want to personalize.

How this applies to your assistant and agents

Your assistant and your agents can send, reply, and forward from the mail addresses you allocate to them. When they send from an address, they use that address's sender name and signature, so automated replies carry the same identity a person would.

This means you can set an identity once and trust that every message from that mailbox, whether written by you or handled by an agent, presents consistently to the recipient.

Choosing an identity per address

If you have several addresses, it helps to decide the identity for each before you start using them:

• Use a personal name and signature on an address you send from directly.
• Use a team or function name, such as a support or billing identity, on a shared mailbox.
• Give an agent's mailbox a name that makes it clear who is replying and on whose behalf.

Setting these deliberately keeps your outbound email looking intentional rather than generic.

Tips for a clean signature

• Include the essentials recipients may need, such as your name, role, and company.
• Keep it concise. A short signature is easier to read on mobile and looks less cluttered in long reply threads.
• Review the signature after saving by sending yourself a test message from the address, so you can confirm it appears the way you expect.

Updating an identity later

You can change the sender name or signature for an address at any time by returning to that address's settings and saving new values. Updates apply to messages you send afterward, so it is a good idea to refresh a signature whenever a role, title, or contact detail changes.